Terms and Conditions

Titan Express Removalist
ABN: 16 486 550 956
Phone: 0469 717 535
Sydney, NSW, Australia

Last Updated: June 2026

1. Acceptance of Terms

By booking, requesting a quote, using our website, or engaging Titan Express Removalist services, you agree to these Terms and Conditions.

2. Services

Titan Express Removalist provides:

  • Furniture Delivery

  • Furniture Removalist Services

  • Small Moves

  • Marketplace Pickups

  • Single Item Delivery

  • Man With A Van Services

  • Local Transport Services

  • Same Day Delivery Services

All services are subject to vehicle availability, access conditions and operational requirements.

3. Quotes and Pricing

  • Quotes are based on information provided by the customer.

  • Additional charges may apply if actual job requirements differ from information supplied.

  • Quotes may change due to:

    • Additional items

    • Stairs

    • Long carrying distances

    • Access difficulties

    • Waiting time

    • Additional labour requirements

Quotes are valid for the period specified by Titan Express.

4. Customer Responsibilities

Customers must provide accurate information regarding:

  • Pickup location

  • Delivery location

  • Item details

  • Item dimensions

  • Stairs or lift access

  • Parking availability

  • Building access restrictions

Failure to provide accurate information may result in additional charges.

5. Access and Safety

Titan Express reserves the right to refuse or stop a job where:

  • Conditions are unsafe

  • Access is restricted

  • Items exceed vehicle or lifting limits

  • Dangerous goods are involved

  • Staff safety may be compromised

6. Furniture Protection

Reasonable care is taken during transport.

Protection equipment may include:

  • Moving blankets

  • Straps

  • Trolleys

  • Protective coverings

However, customers acknowledge that minor wear, scratches or damage may occur during transport, loading or unloading.

7. Fragile and Valuable Items

Customers must notify Titan Express before transport of:

  • Glass items

  • Marble items

  • Artwork

  • Antiques

  • Electronics

  • Valuable goods

Special handling may require additional charges.

8. Damage Claims

Any claim for loss or damage must be reported within 24 hours of delivery.

Claims must include:

  • Photos

  • Description of damage

  • Delivery details

Titan Express will investigate all claims fairly and reasonably.

9. Customer Packed Items

Titan Express is not responsible for damage to items packed by the customer where inadequate packing contributed to the damage.

10. Delivery Times

Estimated delivery times are provided as guides only.

Titan Express is not responsible for delays caused by:

  • Traffic

  • Weather

  • Road closures

  • Vehicle breakdowns

  • Customer delays

  • Circumstances outside our control

11. Cancellation Policy

Customers should provide as much notice as possible when cancelling or rescheduling.

Titan Express reserves the right to charge cancellation fees for late cancellations or no-shows.

12. Payments

Payment may be required:

  • Before delivery

  • At pickup

  • Upon completion

Accepted payment methods may vary.

Outstanding balances must be paid before goods are released.

13. Limitation of Liability

To the maximum extent permitted by law, Titan Express Removalist shall not be liable for:

  • Indirect loss

  • Consequential loss

  • Loss of income

  • Loss of business

  • Delays outside our control

Our liability is limited to the value of the service provided where permitted by law.

14. Website Use

Users agree not to:

  • Misuse the website

  • Submit false enquiries

  • Attempt unauthorised access

  • Interfere with website operation

15. Privacy

Personal information is handled in accordance with our Privacy Policy.

16. Changes to Terms

Titan Express may update these Terms and Conditions at any time.

Updated versions will be published on this website.

17. Contact Information

Titan Express Removalist
ABN: 16 486 550 956

Phone: 0469 717 535

Email: quote@titanexpress.com.au

Sydney, NSW, Australia

By booking our services or using our website, you acknowledge that you have read and agree to these Terms and Conditions.